Refund policy
At Oberlostudios, we take pride in the quality and design of our products. Please read our policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our business, all sales are final. We do not offer refunds, returns, or exchanges on any items, including jeans and hoodies, once an order has been placed and processed.
Order Accuracy
It is the customer’s responsibility to ensure that all order details (including size, color, and shipping information) are correct at the time of purchase. We are not responsible for incorrect selections made during checkout.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us within 5 days of delivery at [your email here] with your order number and clear photos of the issue. We will review your case and determine an appropriate resolution at our discretion.
Lost or Stolen Packages
Oberlostudios is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
Policy Agreement
By placing an order with Oberlostudios, you agree to this refund policy and all terms stated above.
If you have any questions, feel free to contact us at [your email here].
Thank you for supporting Oberlostudios.